NET Teller

NET Teller is NETCU’s online banking system that allows you to manage your money from your computer. Simply log in on our website, using the login tab located on our homepage to:
 
  • Check Account history
  • Review your statements
  • Look at current transactions
  • Make transfers to your other accounts
  • Pay your bills
  • Pay A Person (see demo Pay A Person video)
  • Make Loan Payments
  • And More!

Get the App

Visit the app store on your Apple or Android phone to download the North East Texas Credit Union NetGO App. This free app will let you access your account right from your smart phone! Search for "NETCU Go".

NetGO App FAQ

NET Teller FAQs

What is “NET Teller” from NETCU?
NET Teller is NETCU’s Online Banking. Here you can perform transactions and check details of your account online through your web browser 24 hours a day, 7 days a week.

How do I sign up for NET Teller?
To get started, call your local member service representative and they will get you started with a NET Teller ID and temporary password. Once you have this information, you can login in right from our homepage to begin. If you need step by step setup instructions, you can find them here.

Is there a charge for this service?
NET Teller is a free service, however, if you would like to take advantage of our Bill Pay option, there is a monthly charge of $5 for Classic Checking Account members. If you have a Platinum Checking Account, Bill Pay will be free as well.

What types of transactions can I do through NET Teller?
Here you can transfer funds, check balances, review transactions, pay bills, change mobile and text options, and access your e-statements. You can even transfer funds to another person – anyone. anytime. to any financial institution! See how pay a person.

Why do I have to answer so many security questions?
Our multifactor authentification system helps us to protect you and your information from fraud. The extra questions ensure that you are “You” when you log in. These questions should have a one- time set up and will only ask you to verify when you switch computers or cause the system to question if there has been a change since your last log in. If you have specific questions about this system, please contact us and we will be glad to help.

Can I use NET Teller through my Web Enabled Phone or Tablet?
Yes, you can either use your browser to log in just as you would on your computer or you can download one of our apps from either the Apple or Android markets to make using NET Teller easier on your smart phone or tablet.

What do I do if I forget my password or lock myself out of my account?
Once you have successfully logged in to NET Teller, you can set up a Password Reset Question and Answer under Options>Personal. This will allow you to use the “reset password” option in the event you have forgotten your password. The “reset password” link is located on the login page and it can be used 24×7. The Password Reset Question and Answer are separate from your security questions and are only used to reset your password. If you haven’t set up the Password Reset Question and Answer, you will need to contact your local member service representative and they can re-set your password for you.
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