Fraud Prevention

Unfortunately, fraud prevention has to be part of our daily financial lives. You have to always be aware that threats are out there and be ready to protect your financial information. The following articles and links will help you do just that. Feel you are already a victim of fraud? Here are a couple of important links for your next steps:
 
 

Report a Phishing Email to NETCU:
Forward the Email to fraudprevention@thenetcu.com 
 

Fraud Prevention Service

Here's how it works:
     1. When potential fraud is detected, you will receive an automatic email notification from NETCU, with the option to reply with "fraud" or "no fraud".
     2. One minute after the email, you will receive a text alert from 32874 between 7am and 9pm, which also has the "fraud" or "no fraud" option. (*SEE BELOW)
     3. If there is no response received from you, five minutes after the text alert, you will receive automatic phone calls to confirm or deny fraud. 
 
Remember - our messages will NEVER ask for your PIN or account number. 
 

*The phone number for our Fraud Center is 1-800-417-4592. Please be sure to add this number in your phone contacts as "NETCU Fraud Center", so that it will display whenever you get a call from this number.

 
Want more information on this new system designed to better protect you and your debit card? See debit Fraud Prevention.
 
Articles:
 
Website Links:
Junk Mail Opt Out Website
Stop Junk Mail and Credit Card Offers from being delivered to your home.

National Do Not Call Registry
Add your name to the “Do Not Call” list to help eliminate phone solicitations.

Identity Theft Victims Guide
Think you might be a victim of identity theft? This online guide will help you learn more.

Identity Theft Victims Kit
In addition to offering useful information on what to do if you’re a victim of ID Theft, this kit offers helpful tips on how to protect yourself. The web site also features candid interviews with ID Theft victims who share their struggles to restore their reputations.

Free Annual Credit Report
Consumers in Texas may request a free copy of their credit report from each of the three nationwide consumer reporting companies once every 12 months. Use this link to get your free copy.
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