Your comments are important to us as we strive to serve you better.
Please take a moment to fill out our Member Satisfaction Survey.
1. When did you most recently visit a North East Texas Credit Union Office?
2. What brought you to NETCU for this particular visit?
3. Which office did you visit?
4. Please rate the following parts of your visit by checking the number that best describes your service, with 5 being Extremely Satisfied and 1 being Very Dissatisfied:
Prompt Service
Friendliness of Staff
Attention to your needs
Knowledge of Staff
Speed of Transaction
Information Provided
Questions Answered
5. Do you have any comments about your service on the particular visit?
6. Please select the factor that is most important to you when selecting a financial institution:
7. Please tell us one thing we could do to improve your service experience at NETCU.
8. What products or services would you like to see added to the Credit Union?
9. Is there anything else you would like to share with us?
10. Please provide the following information:
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Please match the 2 top images with their corresponding images below before submitting.
